Privacy Statement

NZP respects the privacy and security of your personal information.

What information do we collect and how do we use it?

If you need to register to use this website, or complete an online form, or send us an email (e.g. to obtain email updates or ask us to send you further information and/or to send you product information, complete sales, create customer accounts, industry meetings and career opportunities. In these instances, we may collect and use personal information such as but not limited to:

• Name • Email address/physical address • Country of residence • Right to work • IP address • Telephone number • Import permits • Product demand

Such information will be provided by you and is used by us in our legitimate interests to administer the website, register you for any services you have signed up to and respond to any queries or requests for information you may have.

We do not store credit card details nor do we share customer details with any third parties.

The seller?

The seller provides Material Safety Data Sheets on request, in accordance with current legislation. Goods should be stored in accordance with the Material Safety Data Sheet and Product Labels. All products supplied must be handled only by qualified, trained professionals who are familiar with the potential hazards.

  • The materials are for use in facilities designed for chemical, biological and allied research only, and not for human or animal consumption. The absence of warnings should not be interpreted that the material has no risks of exposure.
  • There may be little or no health effect information on many products, and the user is responsible to follow standard safe laboratory practice and procedures and avoid any contact with the chemicals used.

Do we use cookies?

We may collect information about how you use the website using cookies (and other similar technologies), as part of improving the content and functionality of the website. These cookies are small text files which are sent to your device and returned to the original website on each subsequent visit. These cookies act as a memory for a website, allowing that website to remember your device on your return visits. Cookies can also remember your preferences, improve the user experience as well as tailor the adverts you see to those most relevant to you.

Aggregate information

We use aggregate information, which does not identify individuals, to monitor customer traffic patterns to the website and pages, as well as site usage, in order to help us improve the design and layout of the content.

We use cookies to help us remember and process the items in your shopping cart.

Access to personal data

Your personal data may be shared between New Zealand Pharmaceuticals and Elviti Holdings respectively. We may also share your personal data with certain third parties such as: IT providers for the purposes of system development and technical support; auditors and consultants to verify our compliance with external and internal requirements; statutory bodies, law enforcement agencies and litigants, as per a legal reporting requirement or claim; and a successor or business partner to New Zealand Pharmaceuticals and Elviti Holdings in the event that the business sells, divests or sets up a collaboration/joint venture for all or part of its business.

How do we store data?

New Zealand Pharmaceuticals will store your personal data for up to sixteen years in accordance with local laws however, this may be extended depending on the purchased product. This information will be subject to the New Zealand Pharmaceuticals and Elviti Holdings Document Retention Policy.

International transfer

New Zealand Pharmaceuticals entities and third parties may be based anywhere in the world, which could include countries that may not offer the same legal protections for personal data as your country of residence. Irrespective of which country your personal data is transferred, we would only share your personal data under a strict ‘need to know’ basis and under appropriate contractual restrictions.

How we protect your information

We have in place appropriate privacy and security policies which are intended to ensure, as far as reasonably possible, the security and integrity of all Our information, including your personal data.